Free shipping in Sydney area
Delivery to your door. Anywhere in Eastern Australia. Installation also available.
Discounts for bulk orders
Discounts when you bundle an order. Design a integrated equipment plan for your laundry.
Secure payment options
Your choice of payment options. Major credit card and direct payment transfer.
After sales support
We stand behind the products we sell. Generous warranties and qualified service technicians.Returns policy
Returning the product
Under Australian Consumer Law we are not required to provide a refund or replacement if you change your mind.
But you can choose a refund or exchange if an item has a major problem. This is when the item:
- has a problem that would have stopped someone from buying the item if they had known about it
- is unsafe
- is signicantly different from the sample or description
- doesn’t do what we said it would, or what you asked for and can’t be easily fixed.
Alternatively, you can choose to keep the item and we will compensate you for any drop in value.
If the problem is not major, we will repair the item within a reasonable time. If it is not repaired in a reasonable time you can choose a refund or replacement.
Please keep your proof of purchase—e.g. your receipt. You do not have to return products in the original packaging in order to get a refund.
If the product is found not to have a problem, you may be required to pay the transport or inspection costs. An estimate of these costs should be provided to you before the product is collected, and the costs must not be inflated in an attempt to deter you from pursuing your claims.
Guarantees applying to goods
Advance Laundry and the manufacturer(s) guarantee that:
• goods are of acceptable quality
• goods will match any description provided
• any express warranties will be honoured.
Advance Laundry guarantees that a consumer is buying goods:
• that have clear title, unless otherwise stated
• that do not have undisclosed securities
• that are fit for any disclosed purpose
• with a right to undisturbed possession
• that match the sample or demonstration model provided.
A manufacturer guarantees the availability of repairs and spare parts (other than for auctioned goods).
